Billing & Plans

What you see on the billing page

From the dashboard, open Billing & Plans. The billing page is meant to answer the questions people actually have:

• What plan am I on?
• What am I paying?
• How much have I used?
• Do I have credits left?
• How do I upgrade?
• Where do I manage payment methods and invoices?

At the top of the page, you will usually see your current plan card. Even if you are brand new and have not upgraded yet, the page still gives you a default baseline so you know where you stand.

The current billing dashboard includes:

• your current plan name and tier
• a pricing display
• your billing mode
• your credits balance
• monthly usage tracking
• upgrade plan access
• buy credits access
• payment method details
• recent billing transactions or invoices

That means the billing page is not only for payment events. It is also a usage and account-health page.

Your current plan

If you are just getting started, NetShow may show you on a free baseline plan. That is normal. The free state is meant to let you explore before committing.

Once you subscribe, your plan card updates to show the product family, tier, segment, and pricing information tied to your active membership. In the current build, the system also tries to match your active membership to the broader plan catalog so the billing page can display more helpful context instead of just a raw Stripe record.

That matters because NetShow is not only selling “access.” It is packaging specific types of value for different users.

Managed versus BYO Key pricing

One of the most important billing concepts on the page is the pricing mode toggle:

• Managed
• BYO Key

Managed

Managed means NetShow handles the AI model access inside the plan price. This is the simpler path for most users. You do not have to set up your own provider billing relationships just to get started. It is the better option when you want speed, convenience, and fewer moving parts.

Choose managed when:

• you want the easiest setup
• you do not want to manage separate model accounts yet
• you want the platform to feel turnkey

BYO Key

BYO Key means “bring your own key.” In this model, you connect your own provider accounts and use a lower platform rate. This is often more appealing to advanced users, technical teams, or organizations that already have direct provider relationships and want more billing control.

Choose BYO Key when:

• you already pay model providers directly
• you want more direct control over model spend
• you are comfortable managing provider credentials
• you want the lower platform layer where available

If you are not sure which to choose, start with managed. It is the smoother onboarding path for most first-time users.

Understanding usage and credits

The billing page is not only about subscription price. It also tracks usage. In the current dashboard flow, the system can display:

• how much you have used in the current billing cycle
• the limit associated with your current setup
• the percentage consumed
• the unit being tracked, usually tokens
• your credits balance

This helps you answer an important practical question: am I simply on the wrong plan, or am I using the right plan heavily?

What credits are for

Credits are the flexible spending layer inside the platform. Depending on your setup, credits can support additional usage, certain operations, or plan-related billing flows. If your usage is growing or you want more room before changing plans, buying credits can be the simpler next step.

When to buy credits instead of upgrading

Buy credits when:

• your subscription fit is still correct
• you only need more headroom temporarily
• you are running a campaign, launch, or short burst of activity

Upgrade instead when:

• you regularly run close to your usage ceiling
• you need more capabilities, not just more volume
• your team or operation has clearly outgrown the current tier

NetShow’s plan families

Unlike simpler tools that offer only “Basic, Pro, and Team,” NetShow’s plan catalog is grouped into product families. Each family is designed around a different kind of user or operating need.

In the current plan configuration, examples include:

• Owner Operator
• Revenue Agent
• Executive Lift
• Local Service Operator
• NetShow One
• Business Command
• Founder-in-a-Box
• Vertical Control Room
• Company Brain
• Department Pods
• Skill Lift
• Agent Marketplace
• Atlas Family Office
• Family OS
• Holdings Control Tower
• Governance Fabric
• Workflow Migration
• Agent Commerce Network
• Embodied Continuity
• IQ1E Desk Agent

This tells you something important about NetShow’s strategy: the platform is designed to serve very different use cases, from personal AI companionship all the way to enterprise operating layers.

A few representative plan families

You do not need to memorize the whole catalog to make a good decision. Start by understanding the product families most likely to matter to you.

NetShow One

This is one of the clearest personal-use families in the current config. It includes tiers like:

• Sunrise
• All Day

This family is positioned as a personal daily AI companion. The included feature language emphasizes things like:

• morning briefings and daily planning
• journaling and reflection prompts
• reminders
• note capture
• continuous memory
• voice interactions
• goal coaching
• daily recaps

If you are an individual using NetShow for personal productivity and daily support, this is one of the most natural families to explore.

Revenue Agent

This family is built for SMB revenue recovery and follow-up. It includes tiers such as:

• Recover
• Growth
• Scale

The included features emphasize:

• missed-call and form lead capture
• instant SMS and email follow-up
• abandoned quote reminders
• pipeline visibility
• reactivation campaigns
• lead scoring
• shared inbox and routing
• appointment setting

This is a strong fit for small businesses that want measurable operational ROI quickly.

Local Service Operator

This family is especially relevant for trades and service businesses. Its tiers include:

• Dispatch
• Office
• Operator

Feature themes include:

• AI call answering after hours
• lead qualification
• appointment requests
• SMS confirmations
• live overflow routing
• estimate follow-up
• review automation
• scheduling sync
• multi-location coverage

If your business lives on calls, bookings, and follow-up, this family is worth close attention.

Executive Lift

This is positioned as premium executive AI support. It includes:

• Executive
• Elite
• Black

The language here emphasizes:

• executive planning
• briefing packs
• inbox summaries
• goal tracking
• strategic memo drafting
• board preparation
• calendar defense
• private knowledge context
• concierge support

This is for premium personal and executive users who need higher-context assistance, not just a casual chatbot subscription.

Owner Operator

This family is built for owner-led businesses and acts like an AI chief of staff. Tiers include:

• Operator
• Principal

The feature framing highlights:

• daily owner briefings
• inbox triage
• meeting prep
• task tracking across channels
• KPI snapshots
• strategic memos
• vendor and customer follow-up automation
• SOP execution

If you run a business and want leverage around planning, communication, and operating cadence, this family is a serious option.

Business Command

This family speaks to enterprise-style command and cross-functional visibility. Current tiers include:

• Foundations
• Orchestration
• Command

The naming alone makes clear that this is meant for broader executive and organizational oversight rather than lightweight personal use.

How to choose the right family

Instead of asking, “What is the cheapest plan?” ask, “What job do I need done?”

Use this shortcut:

• if you want a personal assistant, start with NetShow One
• if you want lead recovery or revenue automation, look at Revenue Agent
• if you run a service business, look at Local Service Operator
• if you want executive leverage, look at Executive Lift
• if you run an owner-led company and need a chief-of-staff layer, look at Owner Operator
• if you are evaluating command-level enterprise value, look at Business Command

Once you have the right family, choosing the tier becomes much easier.

How to choose the right tier

Inside a family, tiers generally move from simpler and lighter to more comprehensive and higher-context. As you go up, you usually get one or more of the following:

• broader capability coverage
• higher-touch automation
• deeper memory and context
• more advanced reporting
• more channels or locations
• more customization
• more support

Pick the lower tier when:

• you are early in adoption
• your workflow is narrow
• you want proof before expansion

Pick the higher tier when:

• your operation is already active
• you need continuity across multiple systems or teams
• you know the time savings or revenue value justifies the jump

Upgrading your plan

The billing page makes upgrading straightforward. In the current flow, the page gives you an Upgrade Plan path and can hand you off to the pricing table or Stripe membership checkout flow.

Upgrading generally makes sense when one of these is true:

• you are regularly bumping into usage limits
• you need more advanced capabilities
• you need a different product family entirely
• your use case has become more serious than your current setup

The upgrade controller also supports moving from an active subscription to a new one without forcing a messy manual cancellation first. In simple terms, the platform is built for plan movement, not only initial purchase.

Downgrading or cancelling

Users often worry that upgrading means getting trapped. The billing interface is designed to answer the common questions clearly: can I change plans later, and can I cancel when needed? The product messaging on the billing page intentionally reassures users that they can change or cancel without guesswork.

If you are thinking about downgrading, ask yourself first whether the issue is:

• usage volume
• plan mismatch
• temporary budget pressure
• unclear ROI

Sometimes the right answer is not cancellation. It may be switching from managed to BYO, dropping to a lower tier, or relying on credits differently for a while.

Payment methods and invoices

The billing dashboard also surfaces payment method information and recent transaction history. That means you can usually see:

• whether a payment method is on file
• the card brand
• the last four digits
• expiration details
• recent charges or subscription records
• invoice links when available

This matters because users should not need to open a support ticket just to answer a basic billing question.

Reading your recent transactions

Transaction rows usually help you answer:

• what was charged
• how much it was
• what currency it used
• whether the charge is active, paid, trialing, incomplete, canceled, or failed
• when it happened

If something looks unfamiliar, compare the transaction description to your active plan name first. In many cases, it is just the billing record for your active subscription.

When to contact support or review settings

You should pause and review your billing setup when:

• your usage feels inconsistent with what you expected
• your credits are dropping faster than expected
• your current family no longer matches your actual use case
• your team needs direct provider control
• a payment method has expired

That review usually saves more money than ignoring the mismatch.

A simple billing decision tree

If you want the shortest decision path, use this:

1. Choose the product family that matches the job you need done.
2. Start with the lowest tier that still clearly solves that job.
3. Choose managed unless you already know you need BYO.
4. Watch usage for one billing cycle.
5. Upgrade only when the value is obvious.

This keeps you from overbuying too early while still giving the platform room to prove itself.

What to do next

If you are brand new, open the billing page and identify three things right now:

• your current plan or free state
• your pricing mode
• your usage and credits position

Then compare that to what you actually want NetShow to do. If the fit is good, stay focused on activation. If the fit is wrong, change it early. Good billing decisions are not about buying the most expensive tier. They are about choosing the package that makes your next useful result easier, faster, and more sustainable.